Logistics ...just got an upgrade

If it can be done, it will be done
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Being upgraded is a good feeling. And that applies to logistics too, especially when applied to your logistics. No one works harder to get your delivery to its destination on time and in good condition – and smooth any bumps along the way.

Our Capabilities

Your event, conference or meeting is a big investment in both time and money, so, naturally, you want everything to be perfect. With Connaught, you can be sure we deliver everything on time and in pristine condition.

What do we mean by upgraded logistics?

The Collins English dictionary definition of logistics is:
the detailed planning and organising of large complex operations.

But that’s the bare minimum you should expect from a logistics company. With Connaught’s upgraded logistics, you get so much more.

We’re not only experts at shipping, customs clearance, import export, transport, international forwarding, eCommerce support and everything else your business needs. We’re also here for when things don’t go quite as planned. That’s when Connaught really shines, bringing the reassurance of our experience and our creative thinking to any logistical problem you may have.

Based at Heathrow, the world’s third busiest airport, we use our attention to detail and sharp logistical minds to meet every facet of your needs.

You’ll get to know everyone who looks after your account – and quickly build a trusted relationship, knowing you can rely on them any time of day or night.

Non-standard requests are no problem either. We’re set up to cope – whatever you need. For example, sorting, ironing and re-bagging 2,000 pairs of trousers, [insert internal case study link] and then delivering them to a large retailer. Or getting large amounts of marketing material [insert internal cases tudy link] from three different locations to an event in South America on time – despite the venue being a four-hour flight from the nearest international airport. See our case studies [insert internal link]

Being upgraded means receiving a better service, where trust is implicit and excellence is standard. It’s where long relationships are forged. It’s this promise of cost-effective, improved efficiency that brings your business real benefits.


Dedicated people

Our people are at the heart of the Connaught difference and what keeps our customers coming back. For example, one of the world’s leading pharmaceutical companies has been with us since 1987. We know trusted personal relationships help us provide excellent service.

Meet the Connaught team


A total service

Logistics can be time-consuming. It’s often complicated by international law and strange shipping terms. That’s why we simplify the process by offering expertise and advice from your own dedicated single point of contact. That way you can be sure all your warehousing, inventory management, global forwarding, international fulfilment, customs clearance, web-based ordering, mailing and international logistics are dealt with smoothly.

You can track and trace your consignment online and receive management reports, while getting on with what you do best – just leave the logistics to us.


Global reach and expertise

We have facilities in London, New York and Hong Kong, and use the latest software to seamlessly integrate our upgraded service. We also utilise our talents in all aspects of specialist forwarding – serving SMEs and blue-chip clients across all sectors, including:

  • pharmaceuticals
  • financial
  • marketing support
  • non-food retail
  • telecommunications.

Over the years, our global shipping has seen us ship everything from cars, boats and books, to stone and timber, perishable drugs, blood and diagnostic reagents. We’ve even been responsible for the international shipping of emergency relief goods, and priceless works or art.

Whatever you need shipping, we can ship it.

Our credentials

As a well-respected company, we are:

We make your life easier:

  • using state-of-the-art technology in our storage facilities
  • offering ‘pick and pack’, fulfilment and mail shop services
  • managing replenishment
  • coordinating suppliers
  • dealing with obsolescence in an environmentally friendly way
  • offering complete management reporting, information and 24/7support
  • placing our specialists on your sites and in your teams to help you.

Things you never need worry about:

  • deadlines
  • duty and tax issues around the world
  • customs formalities
  • packing
  • dealing with consulates, carnets, or chamber of commerce paperwork
  • insurances.
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